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360° BUSINESS COMMUNICATION
Five Key Topics. One Concept. 

What is 360° BUSINESS COMMUNICATION? 

 

Based on years of experience, this comprehensive training concept for successful communication in a business context has been developed. It consists of five modules, each focusing on essential areas of communication and can be tailored to the specific target group and the requirements of the company. The combination of synchronous workshops (both online and in-person), individual coaching, and asynchronous offerings ensures an efficient and sustainable transfer of knowledge: 

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  • 5 modules focusing on key areas of communication (see below) 

  • Customized to suit the target group or company requirements 

  • Exercises/challenges, additional learning materials, and interaction between the modules and afterwards 

  • Option to combine with individual coaching of participants

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What modules does 360° BUSINESS COMMUNICATION include? 

 

1.  PRESENTATION TECHNIQUES and PUBLIC SPEAKING

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  • Fundamentals of body language

  • Efficient use of voice

  • Structure and organization of a presentation

  • Self and external perception alignment

  • Tips for dealing with stage fright

  • Differences between online and offline communication and handling various tools
    (camera, microphone, flipchart, etc.)

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2.  MEETINGS & JOURFIXES 3.0

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  • Goal setting and agenda selection

  • Time management and structure of meetings

  • Role distribution and moderation tasks

  • Engagement techniques (online & offline)

  • Handling challenging situations

  • Creativity techniques and innovation promotion

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3.  BUSINESS CONVERSATION TECHNIQUES

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  • Various types of workplace conversations
    (feedback talks, annual reviews, job interviews, termination talks, etc.)

  • Structure and organization of conversations

  • Basics of verbal and non-verbal communication

  • Questioning techniques for guiding conversations

  • Partner-centered conversation techniques

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4.  CONFLICT MANAGEMENT

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  • Types of workplace conflicts

  • Early identification and addressing of conflicts

  • Conflict escalation and resolution strategies

  • Nonviolent communication according to Rosenberg

  • Development of individual conflict competencies

  • Conflict prevention and follow-up

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5.  NEGOTIATION TECHNIQUES

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  • Fundamentals of business negotiation

  • Phases of efficient negotiation

  • Harvard negotiation techniques

  • Question strategies for information gathering

  • Methods for dealing with stalled negotiations

  • Techniques for successful conclusion

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With over 10 years of professional experience in international corporations, years of training as a psychosocial counselor, and more than 2,000 hours of training and coaching experience, you will receive only practical tools that are scientifically recognized. Ongoing training evaluations ensure a high quality standard, resulting in an average Net Promoter Score of over 95 percent - meaning more than 9 out of 10 participants are not only satisfied with the offerings but actively recommend the respective workshop.

 

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Schedule your free consultation now and get your individual training concept! All training offers are available in both German and English, as well as online.

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